Terms of service

General Terms and Conditions for Bliss & Balance.

These General Terms and Conditions ("Terms") govern your use of our online webshop ("Bliss & Balance") and the purchase of products from our website. By accessing or using the Bliss&Balance, you agree to be bound by these Terms. Please read them carefully before making any purchases.

 

  1. Account Creation:
  • To place an order, you may be required to create an account on our webshop. You are responsible for providing accurate and complete information during the registration process and maintaining the confidentiality of your account credentials.
  • You are solely responsible for all activities that occur under your account, and you agree to notify us immediately of any unauthorized use or security breach.

 

  1. Product Information:
  • We strive to provide accurate and detailed information about our products, including descriptions, specifications, images, and pricing. However, we do not guarantee that all information is error-free or complete. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
  • The images of products displayed on our webshop are for illustrative purposes only and may not reflect the exact appearance or packaging of the products you receive.

 

  1. Pricing and Payment:
  • All prices displayed on our webshop are in the specified currency and exclude applicable taxes, fees, and shipping charges. These additional costs, if any, will be clearly stated during the checkout process.
  • We accept various payment methods, which will be indicated on our webshop. By providing your payment information, you represent and warrant that you are authorized to use the selected payment method.
  • We reserve the right to change prices, payment methods, and availability of products at any time without prior notice.

 

  1. Order Placement and Acceptance:
  • By placing an order on our webshop, you make an offer to purchase the selected products subject to these Terms.
  • We reserve the right to accept or decline your order for any reason, including but not limited to product availability, payment issues, or suspicion of fraudulent activity. If we cancel or decline an order, we will notify you and refund any payment made.
  • Order acceptance and the formation of a contract between you and us will occur when we dispatch the ordered products to the designated shipping address.

 

  1. Delivery and Shipment:
  • We will make reasonable efforts to deliver the products within the estimated delivery timeframe specified during the checkout process. However, delivery dates are indicative and not guaranteed.
  • Risk of loss or damage to the products passes to you upon delivery. Please inspect the delivered products and notify us promptly of any visible defects or discrepancies.

 

  1. Returns and Refunds:
  • Our return policy is outlined separately and governs the process for returning products and requesting refunds or exchanges. Please refer to our Return Policy for detailed instructions and eligibility criteria.

 

  1. Intellectual Property:
  • All content on our webshop, including but not limited to text, images, logos, trademarks, and software, is protected by intellectual property rights owned or licensed by us. You may not reproduce, distribute, modify, or exploit any content without our prior written consent.

 

  1. Limitation of Liability:
  • To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with the use or performance of our webshop, including but not limited to any errors, interruptions, or delays in operation.

 

  1. Governing Law and Disputes:
  • These Terms shall be governed by and construed in accordance with the laws of The Netherlands. Any disputes arising out of or relating to these Terms or the use of our webshop shall be subject to the exclusive jurisdiction of the courts of The Netherlands.

Amendments:

  • We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective upon posting on our webshop. Your continued use of the webshop after the amendments will constitute your acceptance of the revised Terms.

If you have any questions or concerns regarding these Terms, please contact us using the information provided on our webshop.

Sincerely,

Bliss & Balance.